100% bonus up to £200 + 50 free spins
Vegas Hero includes several match bonuses, rewards and prizes for its regular and VIP customers. It appears that Vegas Hero considers customer loyalty to be important as they offer various incentives for users who play regularly. Vegas Hero’s VIP package possesses many of the rewards you’re accustomed to seeing, and a few surprises that competitors don’t offer. The USP of Vegas Hero is most likely its mobile gaming, which allows users to play remotely through a dedicated mobile app, or via the regular desktop version that can be accessed through the web browser.
Welcome package and bonuses
Upon registration to Vegas Hero you will receive a 100% match bonus up to the amount of £200, as well as, 50 free spins. The free spins are given out in a five-day, consecutive manner after your registration, however, they only last 24 hours before they expire. In addition, you will also receive match bonuses on your 2nd, 3rd and 4th deposits. Your 2nd deposit provides you with a 50% match bonus up to £200. Your 3rd and 4th deposits provide you with 25% match bonuses up to the amount of £300.
We also found several bonuses for regular users such as: a weekly tuesday match bonus of 25% up to £100, random bonuses such as free spins, cash drops and more sent to your email address between thursday-Saturday (if you have deposited with the last seven days), and a live casino match bonus of 100% up to the amount of £100.
The VIP package for Vegas Hero matches its competitors’, such as Spin Rider, with a few additional exceptions. The benefits of membership are listed below:
- Dedicated Account Manager
- Exclusive Bonuses
- Personalised Birthday Presents
- Holiday Packages
- Exclusive VIP Events
- Monthly VIP Prize Draw
- Flights to Las Vegas
- Personal Withdrawal Service
Vegas Hero offers a selection of over 1300 games which they state include the ‘‘latest releases’’ and an ‘‘ever increasing selection’’. The game collections available include: live casino, slots, table games, jackpots, roulette, online slots and video poker. Each game collection is extensive and offers a useful information section below the list of games on how to play, what you can win, and even tips and tricks on how to potentially win. This is a website feature we have seldom seen on competitor casino websites, and a particularly good benefit for beginners who may be unfamiliar with how to play. Well known games developers such as Evolution Gaming, Quickspin and Netent are featured prominently on Vegas Hero.
Vegas Hero has its own dedicated mobile app which you can download, or alternatively you can access the desktop version via a web browser on your phone. The app also possesses benefits such as push notifications and special promotions.
A very user-friendly website with two side navigation bars (one for customer queries, support and information, and the other for quick website navigation for topics related to gaming). Vegas Hero features a cool, sleek appearance, and useful information is always accessible at the bottom of the web pages, so there is always a clear divide between the content and everything else.
The website includes two distinct telephone contact numbers for residents of the UK and residents of the EU. Unfortunately, the live chat service is only available between 9am – 1am which is a weakness in comparison with competitor websites, although it is available every day. Another problem with this concerns the fact that the website does not appear to state that the live chat is restricted to these times, meaning that new users will not be able to find this out easily. The website also includes several email addresses for users to contact for various reasons, such as complaints and support. We found that the FAQ section was very extensive and possessed a range of helpful topics and answers to questions.
The payment providers available at Vegas Hero are listed below:
- Visa Credit Card
- Visa Debit Card
- Mastercard Credit Card
- Maestro Debit Card
- Entropay Prepaid Virtual Card
- Paysafecard Electronic Voucher
- Boku Mobile Payment
- Neteller E-wallet
- Skrill E-wallet
- Trustly Instant Bank Transfer
- Ecopayz E-wallet
Vegas Hero is a pretty faultless online casino, possessing a few downsides such as a restricted 9am-1am live chat service, the quick expiry time of the free spins and perhaps, a weaker welcome package in comparison with other online casinos. However, this is made up for with the bonuses offered to users through the weekly tuesday bonuses, email surprises and the impressive VIP package. We thought that the lack of variance in terms of the languages offered was a large flaw of Vegas Hero. Vegas hero targets European customers (evidenced by the EU phone number provided) yet does not offer other languages, which many of its competitors offer as standard.
On a positive note, we found that the ability to access Vegas Hero via a dedicated mobile app, as well as, through the regular web browser version within your phone is a great feature, separating it from competitor online casinos. We consider Vegas Hero to be one of the best we have reviewed and would recommend that you sign up as soon as possible!Click here to sign up at Vegas Hero casino and claim your welcome bonus!