Mr Win Casino

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https://www.mrwin.com/ Mr Win Casino

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Key features

Mr Win features one of the biggest lists of regular promotions we have come across, with a innovative promotions calendar, and two different welcome offers that you can claim upon registration.The ability to bet on live sports is a pretty unique feature offered by Mr Win that we have not seen on many online casinos, which is also supported by a live sports-specific welcome package offer. Mr Win also provides a sizeable games collection which includes one of the biggest live casino collections we’ve seen so far.

Welcome package & promotions

Mr Win offers two promotions as part of their welcome package, their ‘Casino Welcome’ bonus allows you to choose from 5 different offers depending on how much you initially deposit. Deposit less than £30 and get 30 free spins, deposit £30 or more and receive 50 free spins, deposit £100 or more to secure 300 free spins, deposit £200 to get 600 free spins and finally, deposit £300 or more to receive 999 free spins.

In addition to this, Mr Win offers a ‘Sports Welcome’ 50% match bonus up to the maximum of £100. Alongside these promotions there is a innovative promotions calendar on the website that displays all the upcoming promotions for the current month. Some examples include the ‘£40 Weekly Reload Bonus’, which is available every week, and provides a 50% reload bonus up to £40, or other game-specific promotions such as ‘Jackpot Saturday’ that gifts 70 free spins in the ‘Hall Of Gods’ game.

The ‘Casino Cash Rewards’ promotion is an interesting loyalty program which offers ‘Casino Loyalty Points’ or (CLP) to users. CLP are earned through regular gameplay and can be exchanged for cashback. The more users play, the greater the amount of points they can potentially earn.

Games available

The game collections available on Mr Win include: video slots, table games, classic slots, video poker, jackpot games, and a large selection of live casino games across 82+ tables. The jackpot games collection is quite small, however, every other collection is extensive and varied, providing plenty of choice for regular users. Mr Win provides 967+ games to play from developers such as: Microgaming, NetEnt, Scientific Games, Quickspin and many more.

Mobile gaming

The mobile version of the website mirrors the desktop version, and you are able to activate all the bonuses available on the desktop version. There is no dedicated mobile app version however.

Customer service

The support function is clearly displayed on the right hand side of the website, which many competitor websites are lacking, as they tend to have somewhat hidden customer service sections. Mr Win provides a contact form that allows you to send files as well, which could be potentially useful for uploading files for disputes regarding payments. This form has a pretty slow response rate, as it took 2 hours for Mr Win’s customer service team to respond to our test message.

Mr Win does not provide support telephone numbers, and there is also no live chat feature on this website, which is a major drawback of this casino. Every casino we have reviewed has this feature, so it’s a huge negative aspect of the website. On a more positive note, we were able to find a heavily detailed FAQ section that provided helpful questions and answers.

Payment providers

  • Visa / Mastercard (credit cards)
  • Neteller
  • Skrill
  • EcoPayz
  • Trustly
  • Paysafecard
  • Bank transfer

Final verdict

We have very mixed opinions concerning Mr Win. The stand out benefits of this casino include: the regular promotions calendar, the two seperate welcome offers you receive upon registration for the live casino and the live sports betting area of the website, and the large selection of games available in live casino.

The main negatives about Mr Win concern its lack of live support, slow response times and the lack of a dedicated mobile app. There is no trace of a VIP package on Mr Win, however, it’s generally a 50/50 chance as to whether online casinos will include one, and the CLP program offers an agreeable alternative. Considering the fact that the only major negatives we could find concerned the live support functions of the website, we regard Mr Win to be a excellent online casino that’s definitely worth signing up for.