Luckland Casino

1 Star2 Stars3 Stars4 Stars5 Stars
Loading...
https://www.luckland.com/ Luckland Casino

£1 000 casino bonus + 150 free spins

Get bonus »

Key features

Perhaps the greatest key feature of Luckland Casino is its ‘VIP Program’, which rewards players based on their gameplay (a more detailed description is available further down in this review). Luckland Casino provides a generous welcome package, which provides decent match bonuses and high amounts of free spins. Luckland Casino is available in English, Swedish, Norwegian, German and Finnish.

Welcome package & promotions

Luckland’s initial deposit of  $20 seems to be quite steep, although the free spins given at each deposit appear to be quite agreeable. Your first deposit secures you 50 free spins, and a 100% match bonus up to $/€400, your 2nd deposit gets you a 50% match bonus up to $/€200, and your third deposit provides you with 100 free spins, and a 100% match bonus up to $/€400.

This would be the best welcome package we’ve reviewed, were it not for the game restriction concerning spins. The offers above for free spins are only available with the following games: Starburst, Gonzo’s Quest, Aloha, Twin Spin and Fairytale Legends: Red Riding Hood.

Additional promotions

Luckland is somewhat lacking where regular promotions are concerned. There is a unique birthday surprise which provides you with a gift on your birthday, together with, a weekly ‘Mega Fun Casino Week’ promotion that can be claimed anytime in the week between monday-sunday. The promotion provides you with a 20% match bonus on a minimum deposit between $/€30 – 50, a 30% match bonus on a minimum deposit between $/€51 – 100, and finally, a 40% match bonus on a minimum deposit of $/€100 or more.

VIP package

Luckland has a unique VIP package that completely differs from competitor casinos. This VIP package doesn’t require users to sign up specifically for it, instead using a accumulative points system based on user gameplay. Instead of the atypical package that offers you benefits such as a dedicated account manager, or chances to win holidays abroad, the Luckland ‘VIP Program’ is divided into several tiers, all of which are listed in detail below:

  • New members: Receive the welcome offer, can redeem reward points at a rate of 35, are entitled to fast cashouts, and a birthday bonus.
  • Bronze VIP members: Receive 25 free games, can redeem reward points at a rate of 30, are entitled to fast cashouts, a birthday bonus, receive 5 free games on ‘Free Play Sundays’, and are entitled to play in VIP exclusive Live tournaments.
  • Silver VIP members: Receive 50 free games, can redeem reward points at a rate of 28, are entitled to fast cashouts, a birthday bonus, receive 10 free games on ‘Free Play Sundays’, and are entitled to play in VIP exclusive Live tournaments.
  • Gold VIP members: Receive 50 free games and a 50% match bonus, can redeem reward points at a rate of 25, are entitled to fast cashouts, a birthday bonus, receive 20 free games on ‘Free Play Sundays’, and are entitled to play in VIP exclusive Live tournaments.
  • Platinum VIP members: Receive a $50 match bonus on day 1, bonuses on all deposits on day 2, and an exclusive cash back offer on day 3. Platinum members can redeem reward points at a rate of 23, are entitled to ‘express’ cashouts, a birthday bonus, receive 40 free games on ‘Free Play Sundays’, are entitled to play in VIP exclusive Live tournaments, receive higher deposit and cash out limits, personalised offers, a personal account manager and monthly cash back.
  • Premium VIP members: Receive a $50 match bonus on day 1, upgraded bonuses on all deposits on day 2, and a personal offer from their personal account manager on day 3. Platinum members can redeem reward points at a rate of 20, are entitled to ‘express’ cashouts, a birthday bonus, receive 50 free games on ‘Free Play Sundays’, are entitled to play in VIP exclusive Live tournaments, receive higher deposit and cash out limits, personalised offers, a personal account manager and monthly cash back.
  • Prestige VIP members: Receive a $100 match bonus on day 1, 50 free prestige games on day 2, and a personal offer from their personal account manager on day 3. Platinum members can redeem reward points at a rate of 15, are entitled to ‘express’ cashouts, a birthday bonus, receive 50 free games on ‘Free Play Sundays’, are entitled to play in VIP exclusive Live tournaments, receive higher deposit and cash out limits, personalised offers, a personal account manager and monthly cash back.

Games available

Luckland has a very small selection of games at a total of 200, however, they include games from major developers such as Microgaming, Netent, Neogames, Amaya and more. Games collections include: slots, casino games, scratch games and a live casino.

Mobile gaming

Luckland Casino has its own dedicated mobile app, together with, the desktop version which can be played in your phone’s web browser. You get a smaller selection of slots on mobile, however, you are able to claim your free spins and the rest of the features and bonuses that are available in the desktop version.

Website navigation

Luckland possesses one of the best layouts we’ve seen. As soon as you land on the homepage you can see all the games, game categories and account information that you need. It’s user friendly and everything is neatly put into appropriate sections.

Customer service

Luckland Casino features a live chat service available every day between 6am – 11pm, an FAQ section with useful questions and answers, a very helpful section titled ‘‘CARE – Customer Are Really Everything’’ which includes information pertaining to gaming, cashouts and more, an email service and a telephone support hotline. All of these features are a little tricky to find, but they are all included in one place on the website.

Payment providers

The payment providers available are listed below:

  • Visa / Mastercard (credit cards)
  • Maestro / Visa (debit cards)
  • Neteller
  • Skrill / Skrill 1-Tap
  • Paysafecard
  • Sofort
  • UKash
  • Click and Buy
  • Fast Bank Transfer

Final verdict

Luckland Casino is an online casino that feels like it’s not quite finished. It needs a greater selection of games, it should feature more promotions for regular users, it needs a 24/7 live chat service and, it could benefit from a few additional tweaks to its website in terms of accessibility. But overall, Luckland Casino is an excellent option, with a generous welcome package and one of the best VIP packages on the market.