Casilando

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https://www.casilando.com/ Casilando

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Key features

Casilando features a generous welcome package, lucrative regular promotions, a varied game collection from a variety of high end, popular game developers, and excellent customer service options. The following languages are available at Casilando: English, German, Finnish, Norwegian, and Swedish.

Welcome package

The welcome package for Casilando includes: a 100% match bonus up to €300, as well as, 500 Casilando Loyalty points, and an additional 90 bonus spins. The minimum deposit required to enable this bonus is €20, and the bonus spins can be used with the following games: ‘Starburst’, ‘Joker Pro’, ‘Pyramid: Quest for Immortality’, ‘Steam Tower’, ‘Fruit Shop’.

Additional promotions

  • Thursday Getaway: Every Thursday you can claim a 50% deposit bonus up to the amount of €250, together with, 20 bonus spins to use in the ‘Aloha! Cluster Pays’ game. The minimum deposit amount required for this promotion is €10.
  • Casilando Loyalty Points: Loyalty points are rewarded to players every time they make a deposit, and can be exchanged for cash. For instance, 250 points are equal to €1, and if you reach 1250 you’ll receive a €5 bonus. Additionally, when you sign up for Casilando and claim the welcome bonus, you will receive 500 loyalty points.

Games available

There are around 250+ games available to play at Casilando. The following game developers are hosting their games at Casilando: Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, 1x2Gaming, Blueprint Gaming, Aristocrat, Genesis Gaming,Leander Games, Amaya (Chartwell), Quickspin, Ezugi, Thunderkick, 2 By 2 Gaming, Games Warehouse, Elk Studios,Lightning Box, Multicommerce Game Studio, Stakelogic. The following game collections are available at Casilando: slots, jackpots, live, blackjack, roulette, table, poker, scratch, bingo, and virtual.

Mobile gaming

Casilando has a dedicated mobile app, as well as, a desktop version which is fully optimised for mobile use, accessible through your mobile phone’s web browser. There are less games available to play on the mobile casino version, however, this is a norm for many mobile versions of online casinos

Customer service

Casilando offers the following customer service options: a 24/7 live chat feature, an email support address, and a unique troubleshooting section for players experiencing problems playing the casino with their web browsers. The customer service agents were friendly and helpful when we spoke to them.

Payment providers

The following payment providers are available at Casilando:

  • Visa
  • Mastercard
  • Trustly
  • Giropay
  • Sofort
  • Paysafecard
  • Skrill
  • Neteller

Final verdict

The welcome package and regular promotions at Casilando are brilliant, and are among the best promotions we have come across. The key with Casilado is variety. The welcome package offers three distinct rewards to new players, and the games collection offers extensive choice in terms of variety.

The games collection is quite small, but given the variety of high quality games available, this can easily be overlooked. The customer service is excellent at Casilando, and we cannot recommend the customer service agents enough!. The responses were quick, helpful, and friendly when we conversed with them.

It would be nice to see the addition of a telephone contact number and an FAQ section, however, the 24/7 feature makes up for this, and the unique troubleshooting section is something we have not come across thus far. Overall, Casilando is one of the best out there. Make sure you don’t miss out on this brilliant online casino!